CEO Jonathan Lakin on Realising The Extraordinary Latent Value In Your Data Assets

CEO Jonathan Lakin is interviewed by Durtti, a platform for the Artificial Intelligence Group on Linkedin.

Intent HQ included in recent Forrester report for Customer Analytics

Intent HQ today announced its inclusion in the recent Forrester report: Now Tech: Customer Analytics Technologies, Q1 2018.

AI-driven Customer Intelligence - the key to unlocking Customer First

New artificial intelligence and machine learning techniques will help telecoms businesses make transformative changes to customers' experiences of their brand. There is a new opportunity to become...

In support of Byte Night!

At a quiz night on November 21st, together with 6 other tech companies our Intent HQ team helped raise £6,310 for Action for Children’s flagship fundraising event, Byte Night. Action for Children...

Customer Experience for Financial Services #CXC2017

We were at the Customer Experience Conference for Financial Services #CXC2017 this week where the focus was on design, relevance and GDPR. Kudos to the organisers for bringing together an...

Think not what AI can do for Telcos, but what Telcos can do for AI

It seems unlikely that telcos are a rich breeding ground for the next set of breakthroughs in AI, but they are, they just don’t know it.

The 6 things that help us the most in developing software

Nowadays words like “agile”, “lean”, “scrum” or “kanban” have been abused so many times that some of its initial values or ideas have been lost. Many people think (and say) they are agile because...

Customer Intelligence Dashboard Release 2.0

This week saw the launch of the latest version of Intent HQ’s customer intelligence dashboard and insight tool. This launch marks a major milestone as clients now have access to a revolutionary...

Operator analytics are like email - without the send button

You’ve crafted the email, the tone is right, the grammar correct. But whoa, no send button? Get the idea – your email is all but useless since i) there’s is no connection to the recipient(s) and...