Goodbye Data Swamp, Hello Data Lake

Data lakes have been around for eight years, and while the original concept was promising, many of the lakes have unfortunately turned into data swamps. This has prompted criticism of the concept...

Customer Experience leaders converge for Forrester’s 10th annual CX NYC event

This week we were in New York to attend Forrester’s CX NYC, the 10th running of the event, with around 1300 business leaders converging to hear success stories and challenges with all things...

Intent HQ, shortlisted at AI Summit London Awards 2018

At the recent AICONICS Awards, now in its 3rd year running, Intent HQ was shortlisted in the "Best Application for Sales and Marketing" and "Best Innovation in Deep Learning".

CEO Jonathan Lakin on Realising The Extraordinary Latent Value In Your Data Assets

CEO Jonathan Lakin is interviewed by Durtti, a platform for the Artificial Intelligence Group on Linkedin.

Intent HQ included in recent Forrester report for Customer Analytics

Intent HQ today announced its inclusion in the recent Forrester report: Now Tech: Customer Analytics Technologies, Q1 2018.

AI-driven Customer Intelligence - the key to unlocking Customer First

New artificial intelligence and machine learning techniques will help telecoms businesses make transformative changes to customers' experiences of their brand. There is a new opportunity to become...

In support of Byte Night!

At a quiz night on November 21st, together with 6 other tech companies our Intent HQ team helped raise £6,310 for Action for Children’s flagship fundraising event, Byte Night. Action for Children...

Customer Experience for Financial Services #CXC2017

We were at the Customer Experience Conference for Financial Services #CXC2017 this week where the focus was on design, relevance and GDPR. Kudos to the organisers for bringing together an...

Think not what AI can do for Telcos, but what Telcos can do for AI

It seems unlikely that telcos are a rich breeding ground for the next set of breakthroughs in AI, but they are, they just don’t know it.