Data privacy is one of the ground-breaking issues of our age.  Life is a digital experience for most customers.  Big as it already is, the importance of customer data continues to grow.  We are told...

Every day Anthony gets home from work, prepares dinner, and settles down in front of the TV.

He flicks through channel after channel after channel—and finds, nothing. Some evenings, he gives up and...

Release Summary: 

The Covid-19 pandemic was a driving force for businesses to innovate and pivot strategies. Telco and other service providers have long been viewed as utility companies by today’s consumers -...

By no means all of the regulatory action under GDPR has been accomplished through fines on organizations. It is expected that the EU legal consensus regarding privacy will strongly influence their...

The current situation with millions of people confined to home and eschewing physical meetings has highlighted the way that social media has captured our imagination. What’s most astounding about...