Navigating CX for CSPs: a dialogue with Sheryl Kingstone

The Covid-19 pandemic was a driving force for businesses to innovate and pivot strategies. Telco and other service providers have long been viewed as utility companies by today’s consumers -...

IHQ Event: Practical AI applications for Customer Experience

Earlier this month, we invited Forrester Analyst, Brandon Purcell, to share his thoughts on practical AI applications in Customer Experience. The thought-provoking session included an interactive...

Forrester Analyst Talks to Senior Execs about Insights-Driven Businesses Winning Market Share with Customer Insight

Earlier this month, we invited Forrester Analyst, James McCormick, to share his insights on the Corporate Predators that have raised the bar in customer experience and the expectations consumers...

The Great Competitive Paradox: Intent HQ hosts Think Tank for Telecoms CX Leaders

At IQPC’s recent CX Telecoms Exchange in London, Intent HQ hosted a Think Tank session tackling some of the key challenges faced by Telcos today.

INTENT HQ IMPLEMENTS 1 TO 1 PERSONALISATION FOR REV IN THE BAHAMAS

Intent HQ is pleased to announce the successful implementation of its 1 to 1 personalisation technology solution for the leading operator Cable Bahamas (“REV”) in The Bahamas. The Intent HQ...

Intent HQ Selected as a Customer Data Platform Institute Sponsor

We are pleased to announce that Intent HQ is now an official sponsor of the Customer Data Platform Institute (‘CDP Institute’). Supporting the CDP Institute’s objective to educate marketers and...

Intent HQ's 2018 Round-up

There’s a lively buzz emanating here at the London office; as everyone returns from the holiday season looking refreshed and rejuvenated.

Customer Experience leaders converge for Forrester’s 10th annual CX NYC event

This week we were in New York to attend Forrester’s CX NYC, the 10th running of the event, with around 1300 business leaders converging to hear success stories and challenges with all things...

Intent HQ, shortlisted at AI Summit London Awards 2018

At the recent AICONICS Awards, now in its 3rd year running, Intent HQ was shortlisted in the "Best Application for Sales and Marketing" and "Best Innovation in Deep Learning".