Q2 2020 Release Notes

Release Summary: 

Q1 2020 Release Notes

Q4 2019 Release Notes

Release Summary: 

Q4 2019 has seen the introduction of new key functionality in the Intent HQ platform, enabling new ways of triggering data processing and the creation of customer profiles. For...

Hyper-Personalisation: 8 things Telcos need to know about customers

The customer profile is a very valuable and widely used entity in the world of the telecoms. It is used in many activities from targeting offers to providing support to customers. Historically, a...

Goodbye Data Swamp, Hello Data Lake

Data lakes have been around for eight years, and while the original concept was promising, many of the lakes have unfortunately turned into data swamps. This has prompted criticism of the concept...

Customer Intelligence Dashboard Release 2.0

This week saw the launch of the latest version of Intent HQ’s customer intelligence dashboard and insight tool. This launch marks a major milestone as clients now have access to a revolutionary...